Who we are

Our website address is https://medfinbank.com.

The following information details how Medfin LTD. (“MEDFIN”), uses and protects your personal information. Please read this Privacy Policy carefully.

Notice of Changes

MEDFIN reserves the right to change or update this Privacy Policy for use of the Website at any time. Accordingly, if such changes are made, we will disclose those changes on the Website so that users are aware of our policies concerning information collection, use, and disclosure. All amendments automatically take effect 10 days after they are initially posted on this site. Your use of the Website following the effective date of any modifications to this Policy will constitute your acceptance of the Policy, as modified. You agree that notice on the Website of modifications is adequate notice.

Collection and Use of Personally Identifiable Information

Personal Identifiable Information (“PII”) is information that identifies you or can be used to identify or contact you, e.g. your name, email address, address, or phone number. MEDFIN requests PII from you when you request information on the Website. We may request your name, business email address, business address, business phone number, and company affiliation, and that you agree to the Terms and Conditions presented at the time of the request. MEDFIN may also collect PII knowingly provided by you in emails to the Website, online forms, order, and registration forms, surveys, and contest entries. In all of these cases, we will collect PII from you only if you voluntarily submit such information to us. We will not knowingly disclose PII except as set forth in this policy. We may disclose personal information to respond to legal requirements, enforce our policies, or protect anyone’s rights, property, or safety. We may also share your personal information with:

  • members of our corporate family;
  • we share information as part of normal business operations and as part of normal custodial, legal and/or regulatory purposes required by our service partners, the HMRC, the COMPANIES HOUSE, and other regulatory and government entities;
  • other business entities, should we plan to merge with, or be acquired by that business entity;
  • With third parties, as may be necessary to perform services you request from us.

Collecting Anonymous Information

Each time a visitor comes to the Website, we collect some information to improve the overall quality of the online experience, including product monitoring, product improvement, and targeted advertising. We collect the visitor’s domain name (e.g. domain.com), referral data (e.g., we record the address of the last URL a user visited prior to clicking through to MEDFIN website), and browser and platform type (e.g., an Internet Explorer browser on a Windows platform). In addition to collecting these types of information, MEDFIN collects aggregate queries for internal reporting and targeted advertising. We also count track and aggregate the visitor’s activity into our analysis of general traffic flows at our sites (e.g. tracking where traffic comes from, how traffic flows within the MEDFIN properties, etc.).


MEDFIN shall exercise commercially reasonable precautions to safeguard and secure all information provided by users in connection with accessing this Website. The Website has security measures in place that help to protect against the loss, misuse and alteration of the information under our control. Technical measures may include the use of HTTPS-based encrypted communications between users and the Website, firewall protection of servers supporting the Website where appropriate, and monitoring of all supporting infrastructure. Although we take reasonable measures to safeguard against unauthorized disclosures of information, because such information is transmitted over the Internet, absolute security cannot be guaranteed. We urge you to take reasonable precautions to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

Export of Personally Identifiable Information

By using the Website, you acknowledge and consent to the fact that PII provided by you or collected by us through your use of the Website is stored and processed by us in the United Kingdom where data protection laws may not afford the same level of protection as those of the country in which you are located (this is the case for users located in the European Economic Area (“EEA”)). You also acknowledge and consent to the fact that we may, at our discretion, store, and process such data in other countries (including countries outside the EEA) where data protection laws may not afford the same level of protection as those of the country in which you are located.

Internet Protocol Addresses

An Internet Protocol address is a number that automatically identifies the computer/machine you have used to access the Internet. The address enables our server to send you the webpages that you want to visit, and it may disclose the server owned by your Internet Service Provider. We utilize your Internet Protocol address to help diagnose problems with our server and to administer our site. The Website logs IP addresses and browser types for administration purposes. Such logs will be reviewed in order to improve the materials and content available on the Website. IP addresses may be used to confirm your identity if we suspect any violation of our Terms and Conditions, this Privacy Policy, or any violation of the law.


Like most websites, we use cookies. A cookie is a piece of data stored on your computer. Usage of a cookie is not linked to any personal information while on our Website. Cookies are used for many reasons; we may use cookies as a part of the functioning of our Website, and in the event that you refuse to accept cookies, functioning may be impaired. We may also employ software to help us track a visitor’s progress in order to improve our Website and your experience.

Children’s Privacy Protection

MEDFIN understands the importance of protecting children’s privacy in the interactive online world. The Website is not designed for, or intentionally targeted at, children of any age, and MEDFIN’s policy is not to collect or maintain information about any child.


At certain locations on the Website where we request information about the user, the Website provides users the opportunity to opt-out of receiving communications from us. Users may also review and request changes to their personally identifiable information that MEDFIN has collected, including removing their information from our database in order to prevent receipt of future communications or to halt receipt of our website services, using any of the following options: You can send your request via e-mail to support@medfinbank.com You can mail your request to the following postal address: MEDFIN LTD 20-22 Wenlock Road, London, England, N1 7GU. Please note that with disaster recovery and backup systems it is not always possible to ensure that all copies of PII are completely deleted.

General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) is an EU legislation that aims to give the residents of the EU more control over their data. Under this regulation, organizations that handle data of EU residents will have to comply with data and privacy rules and requires us to disclose how the Website responds to Web browser “do not track” signals and/or other mechanisms that seek to provide consumers with the ability to control the collection of their personal information through online tracking technologies for certain purposes, such as targeted or behavioral advertising. If your browser or similar mechanism gives the Site a “do not track” signal, the Site will make commercially reasonable attempts to honor your settings (although MEDFIN still may deliver and use cookies and other tracking technologies for non-marketing purposes). However, MEDFIN does not make any promises or guarantees about the effects of any “Do Not Track” choice that you may make because (a) such nuanced treatment is not necessarily available or effective for any or all browsers, mechanisms or tracking technologies, and MEDFIN’s commercially reasonable attempts to honor your settings might or might not be effective to preclude tracking or behavioral advertising at all or over any particular period of time; (b) third parties may not honor your settings or MEDFIN’s policies and/or may use cookies or other tracking technologies for behavioral advertising despite MEDFIN’s commercially reasonable attempts to prevent them from doing so, and (c) tracking technologies, browsers, and access devices may change from time to time and MEDFIN’s commercially reasonable attempts might or might not be effective for each technology or across all platforms.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at support@medfinbank.com.